We are proud to offer Free international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 6 -12 Business days |
| Canada, Europe | 10-15 Business days |
| Australia, New Zealand | 10-15 Business days |
| Central & South America | 15 -20 Business days |
| Asia | 10-15 Business days |
| Africa | 15-25 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Качественный товар. Покупаю здесь уже второй раз, для второго ребенка.
Всё наилучшим образом,спасибо Вам.
I received my order, I love it thanks
The carrier is amazing I love it thank you! Such good quality and super fast delivery. I will buy more in a different colour. I highly recommend. Thank you!!!!
I love it so much! Thank you! It is exactly as described. Shipping was slightly long but understandable because of Covid.
Good quality product i recommend
Качество кажется хорошим, за тысячу у нас такого и в помине нет...доставка больше месяца, в подарок слюнявчик. Сам кенгуру в некоторых местах плохо прошит
nice
Good product and fast shipping
nice fabric, good quality.. but not for a fat parent
very nice, would recommend
Кингурушница просто бомба, очень качественный материал все прошито очень хорошо, рекомендую.
perfect and durable
I am so please with my order. Received the item in a week, ordered the 13/11 and received the 20/11 fast shipping.
very nice, 15days to arrive in Australia, no scent. thank you for the gift
Thanks for product. Quality is good. I recommend because it's very comfortable.
Très satisfaite. Génial quand on a un enfant kangourou. On ne ressent pas de poids dans le dos.
Добрый день дорогие Мамы и Папы. Заказ,до московской области пришла за 23 дня, что практически молниеносно. С продавцом общения не было. Основывались на отзывах других покупателей. В деле не пробовали. В наборе идёт книжка, где указано,как и в ках позах носить малыша. Продавец Молодец,все супер. Как будем пользоваться дополним отзыв.
соответствует описанию запах новой вещи прошито хорошо .рекомендую
V nice I loved it
Pedido el 24-05 recibido el 05-06, parece muy bueno
Me encanto, I love it.
je suis ultra satisfait de votre article il est vraiment superbe
Great product, fast postage, good communication
Przesyłkę otrzymałem po niecałym miesiącu od dnia zakupu. Dobra jakość przedmiotu Materiał od wewnętrznej strony miły i miękki w dotyku. Możliwość wyciągnięcia z pleców usztywnienia (potrzebne jest dla najmniejszych, lecz przy większych maluchach przeszkadzająca). Rewelacyjny odpinany pas biodrowy z siedziskiem (wkład ze styropianu) odciążającym ręce (w późniejszym okresie do korzystania bez szelek). Drobny gratis w postaci śliniaka. Polecam towar i sprzedawcę